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Showing posts from June, 2013

What to do when Settings will not open on your iPhone?

My daughter complained about not being to launch the Settings menu from her iPhone11. She has restarted multiple times already. I looked at the obvious like resetting making sure screentime is disabled on her account and tried ways to reset without losing her photos and videos. Everything I tried required access to the Settings menu. I was sure it wasn’t a hardware issue but a software configuration issue. The second part of my troubleshooting involved wiping the phone and restoring from backup in order to rule out the hardware issue theory. To do this, I used iTunes on my Windows computer and connected the iPhone to my computer using usb cable. In order to perform backup, the local storage on your C drive has to have sufficient disk storage to accommodate the total size of photos and videos on the iPhone. This is where most of my problem was. The backups are stored on these paths: \Users\(your username)\Apple\MobileSync\Backup\  or \Users\(your username)\AppData\Roaming\Apple Computer

What To Do When Web Reputation Filters Block Your Websites

I was surprised to see the pop-up message below when querying some of my websites at Best buy. The Web Reputation Filters used there says that my websites hosted on 10.179.104.111 are controlled by group or individual known to be malicious. I was blocked from opening my website. This isn’t good and I thought about doing the following to mitigate this serious outage. 1) Contact my web hosting provider to explain that their Web servers are on a bad block of IP addresses and let them sort it out with Web Reputation Filters. 2) Ask my web provider to move me to more reputed web servers on different IP blocks. 3) Contact Best buy support and ask them to unblock the IP or domain used by my provider, or have them fix the WBRS rating assigned to my provider ‘s domain. 4) Make immediate WordPress backups of my websites and start shopping around for different and reputable web hosting providers. I haven’t decided yet but am leaning towards option 4. Your thoughts?