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Services

Technical Support 

To quickly help you out with daily support, onsite support can be made available during the work week to provide quick emergency fixes including but not limited to:
  • internet and email issues;
  • logon or computer startup issues;
  • virus cleaning and containment;
  • printing problems;
  • hardware failures related to computers like hard drives, memory, CD drives, etc.

We will always try and resolve things remotely when possible however. The simplest price schedule is the per-hour model and is negotiable:

5-hour bank of hours (billed in advance) — $65/hr or $325 one-time retainer which expires in 1 year if unused;
  • 10-hour bank of hours (billed in advance) — $60/hr or $600 one-time retainer which expires in 1 year if unused;
  • 15-hour bank of hours (billed in advance) — $55/hr or $825 one-time retainer which expires in 1 year if unused;
  • 3 hours any day of the week for a month — $50/hr or $150/week billed in advance for the month at ~$600
  • Hourly — $70/hr

Please note the following regarding bank of hours (or block-of-time) only:
  • The block of time (or bank of hours) offered by AMIN Solutions expires in 1 year;
  • The block of time is valid 7×24, with a response time of an average of 4 hours;
  • Calls made after 17:00 and the holidays are counted as time and half;
  • The bank of hours can be used of on-site support;
  • The minimum time allotted for every on-site visit is two hours;
  • The bank of hours can also be used as telephone support and are counted in 30 minute portions;
  • A service receipt is signed by a person in charge on site. A copy is preserved by the customer and another for AMIN Solutions;
  • When 80% of the bank of hours is consumed, a request to top-off is issued to you.

Web Plans/Projects 
Web site package plans including

  • 1 web page design at $100 (base)
  • 5 web page design at $300 (bronze)
  • 10 web page design at $500 (silver)
  • 20 web page design at $700 (gold)

Or hourly at $20/hr, billed when 5 or more hours have been extended. An initial retainer of $100 is required.


Writing or Copyrighting
Rate is $20/hr or $85 per project or $0.15 per word.


Tutoring
High-school Math 10, 11, 12, preparation for the provincial exam. Rate is $15/hr for the first 4 sessions, then goes up to $20/hr after that. Previously worked for Tutorisland, Clarus Education Centre in Coquitlam, and Tutors-on-call.


Contact info[at]aminsolutions[dot]com

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