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Showing posts from August, 2020

Logitech Circle 2 Security Webcam has gone Offline (SOLVED)

In November 2022, I realized that my webcam had stopped working. I took it down from above my door mount in order to troubleshoot closely. The unit would power on with a steady white lighting around the front but I was used to seeing green. When I press the button to reset it, it would reboot and start flashing different coloured lights but when I release the button, all lighting would stop.     I looked at Logitech’s support site to find out how to properly reset it. It was simply to hold the button a few seconds until lights start blinking, which is what I have been doing. I had the wired model so I plugged in the unit via USB to my Windows computer to attempt to connect to it. I had a hunch that there was a firmware update that it automatically tried to download and run, and that update caused this. I was right. A few other users on the Logitech forums reported the same symptoms I was experiencing with my Circle 2 webcam. Here was one specific post that I responded to: https://suppo

Unable to get to computer BIOS because monitor goes to sleep at startup?

I just enrolled in a course that requires running virtual machines on my Windows 10 Pro computer using VirtualBox. I couldn't start the virtual machines because of this error "The native API dll was not found (C:\WINDOWS\system32\WinHvPlatform.dll)". After doing some troubleshooting, I found this to mean that the hardware acceleration settings required by the CPU to support virtualization are currently disabled in my computer BIOS. I had to enable virtualization on my CPU chipset (VT-x/AMD-V).  Seems easy enough, right? I rebooted my computer and was expecting to see the memory counter and options to get into the BIOS. It must have been so quick that it took me straight to Windows 10 login prompt right away. I tried again and as usual I am immediately back to Windows 10 login. Each time I reboot, there is a box that says my monitor is going to sleep and does not wake again until presented with Windows 10 login prompt. I can hear the disk and fans spinning during startup,