As per the Next Generation Tech Booster Challenge Program, we are asked to submit a daily progress report on slack. We just need to answer these three questions in the post: • What did I work on today? • What I will work on tomorrow? • What issues are blocking my progress? I take this logging opportunity to also report on the progress I am making with my Coursera course “Server-side Development with NodeJS, Express, and MongoDB”; and my Linux Foundation course “LFS258 Kubernetes Fundamentals”. To help with completing above, here are some links posted by the slack moderators that I try to use to get through my workload: How to Organize your Desk like a Pro Tips on how to achieve consistency Strategies we can employ to stop Procrastination Eliminate Time Wasting Activities by Using the Eisenhower Box Warren Buffett’s “2 List” Strategy The Ivy Lee Method The 15-Minute Routine Anthony Trollope Used to Write 40+ Books There are two sprints for the Udacity challenge but if I make it past th
This is a followup to a previous post in the summer of 2011, about how important customer service is to the health of a business relationship.
Just recently, our most loyal client since 2004 has just announced that they would like to postpone or hold-off on monthly managed IT services in the “short-term” while server upgrades are performed by their other IT provider back east. They are also looking at options for an offsite server, possibly outsource their email infrastructure and sign up for SaaS provider. They are starting to use a lot of mobile devices to do a lot of their work, including Blackberries and Android tablets so their datacentre is changing.
It’s unfortunate that we will not be involved in transitioning their infrastructure. I hope the GM calls after the dust settles so that we can continue with our business relationship. My single most important advice to others is to frequently and continuously revise your customer service strategy.
It’s unfortunate that we will not be involved in transitioning their infrastructure. I hope the GM calls after the dust settles so that we can continue with our business relationship. My single most important advice to others is to frequently and continuously revise your customer service strategy.
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