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Showing posts with the label support

What to do when Settings will not open on your iPhone?

My daughter complained about not being to launch the Settings menu from her iPhone11. She has restarted multiple times already. I looked at the obvious like resetting making sure screentime is disabled on her account and tried ways to reset without losing her photos and videos. Everything I tried required access to the Settings menu. I was sure it wasn’t a hardware issue but a software configuration issue. The second part of my troubleshooting involved wiping the phone and restoring from backup in order to rule out the hardware issue theory. To do this, I used iTunes on my Windows computer and connected the iPhone to my computer using usb cable. In order to perform backup, the local storage on your C drive has to have sufficient disk storage to accommodate the total size of photos and videos on the iPhone. This is where most of my problem was. The backups are stored on these paths: \Users\(your username)\Apple\MobileSync\Backup\  or \Users\(your username)\AppData\Roaming\Apple Computer

MacBook Pro boots up showing a folder with a flashing question mark

This dreaded flashing question mark inside a folder means that the startup disk is no longer able to find a Mac operating system to boot from. There are a few things you can try to do to fix this yourself. Reboot MacBook pro and then hold the Command (⌘) and R keys on your keyboard to startup from the macOS Recovery. I did this and was able to go through disk diagnostics telling me that there were some disk errors. I proceeded to fix what I could but found that on subsequent reboots to macOS Recovery showed different partition errors. Sometimes the disk utility completed successfully but other times it would stop repairing even if left overnight. If you did have a failing disk drive, the marked errors would be consistent and multiple passes will bypass these marked errors. I had erratic results however which led me to believe it may or may not be a bad disk. The next investigation should be to look at the disk drive connections to the SATA controller. Open the MacBook pro

Troubleshooting Microphone Problems using Fortnite on PS4

My son has been playing the popular game called Fortnite www.epicgames.com/fortnite/ on PlayStation 4 for many months now. There is social component to the game where a team of players collaborate by using their headset and microphone in their party/group chats. One day, the microphone on my son’s headset stopped working in Fortnite.  The troubleshooting that father-son had to go through to fix the issue is worth blogging about because I couldn’t stand seeing him get declined from Battle Royale party invites and just playing the game solo which isn’t as fun. For a few days, he would FaceTime his friends on our iPad so that they can talk on the side while playing Fortnite on PS4. You probably won’t want to go through that scene as well so I thought it’s time to put in some of the troubleshooting skills that we are so good at and put that to good use so that others can benefit from our experience. Here are 4 phases you will likely go through to try and fix this. 1) The first thing that

3 Apps to Monitor and Control Your Kid's Mobile Usage

If you are like most parents with young kids, you will most likely have run into issues prying mobile devices and tablets away from your kids’ hands. In my house, my kids are only allowed to use these devices on weekends and only for a maximum of 2 hours. This is easier said than done however and they end up sacrificing quality time on their other activities so that they can get back to whatever it is they do on these devices. I heard at the school of a mobile app that they used widely to curb these addictions with kids and technology and thought about trying it out. The app was OurPact. I have other devices to manage however so I had to hunt around for others. The apps listed below allows for a trial period which then converts to a freeware license with a limit of 1 device that can be managed indefinitely. Here are the top 3 that I am using for both my iOS and Android devices: • OurPact • Kidslox • Qustodio  The setup was fairly similar among these apps, with a parent and child

IT Support, Do You Need It?

This is a guest post written by Muhammad Azam and he is known for his expertise in technology and IT support and solutions. If you are searching for reliable Manchester IT services or IT solutions for your business then read his blogs.   — Businesses always need better ways to reduce their operational costs, without compromising the effectiveness or quality of work that is being done. Businesses today are driven by profit and every decision that is made is for increasing the profits and to make better use of company’s resources. In this era, new and unique ways are being developed to help businesses overcome hurdles and reduce the running cost of the businesses. Outsourcing of operations is one of the most unique and most reliable ways to do so because with the help of this method, a business can easily reduce its work force and the cost associated with employing such a work force. Whether it is the finance department or the IT department, services are being outsourced to companies

Six iPhone Apps That Could Save You On Your Voice Plan

My friend recently told me about how he had to pay for overage fees on his iPhone 3G data plan in the past two months. He mentioned that because of this, he was going to try and save on both voice and 3G data plan by going offline whenever there is WIFI coverage. I thought it made perfect sense because in the normal course of a business week, he would have WIFI connectivity when he is in the office and when he gets home. Doing this would allow him to reduce his monthly limit from 1GB to 500MB. In addition to the 3G data plan savings, he also said he can further save on long distance voice plan charges. He downloaded a few iPhone apps that he could use without using up any airtime. As long as he has WIFI or is connected to 3G, these apps will allow him to avoid using precious phone airtime: MagicJack This app lets you call to any phone, as long as you already have the MagicJack hardware plugged in at home. Free calls in Canada and in the US. netTalk Can call anyone, including no

Using an external USB drive on your PS3 game console

I have just spent all day today trying to fix what could be mechanical issues on a 115GB Western Digital external USB drive. Every so often, I would hear that deathly clicking noise from the external hard drive and then lose connection to the contents of the drive. I fear that it’s life is numbered so I moved the contents to another location and low-level formatted the disk with hopes of getting more life out of it. In order to use a USB drive with a Sony PS3 game console, it has to be formatted with FAT32 file system. Using the utilities that come with Windows XP SP3, I cannot format the entire drive with FAT32 using “format /fs:fat32″ because of FAT32 file system limitations. I searched around for a utility and found freeware SwissKnife. This software let me format the entire 115GB capacity. After that, I tried to copy all the contents back to the extenal USB drive but I ran into roadblocks again. Using Windows Explorer, the copy would start but fail after a few minutes with an u